Chapter 11. Maintaining and Repairing Portable Computers

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Terms you’ll need to understand:

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Exam objectives you’ll learn in this chapter:

Essentials 2.3/Depot Tech 2.3/IT Tech 2.3—Identify/use tools, basic diagnostic procedures and troubleshooting techniques for laptops and portable devices.

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Use procedures and techniques to diagnose power conditions, video, keyboard, pointer, and wireless card issues, for example:

  • Verify AC power (for example, LEDs, swap AC adapter)

  • Verify DC power

  • Remove unneeded peripherals

  • Plug in external monitor

  • Toggle Fn keys

  • Check LCD cutoff switch

  • Verify backlight functionality ...

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