Chapter 16. Operating System Utilities
Terms you’ll need to understand:
</feature><feature><title></title>Exam objectives you’ll learn in this chapter:
Essentials 3.3—Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems.
<objective>Identify the names, locations, purposes, and characteristics of operating system utilities; for example:
Disk management tools (DEFRAG, NTBACKUP, CHKDSK, Format)
System management tools (Device and Task Manager,
MSCONFIG.EXE
)File management tools (Windows Explorer,
ATTRIB.EXE
)
Technical Support 2.1/IT Technician 3.1—Locate and use ...
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