Chapter 3. Remote Support Technician Exam

Practice Questions

Domain 1.0: Personal Computer Components

Objective 1.1: Install, configure, optimize, and upgrade personal computer components

1.

One of your customers is a training video producer who has created a new safety movie. He wants to transfer the movie to portable media that can be distributed as a demo. The total size of the video file is 6.5GB. What media could you suggest to this customer as the best solution for the project?

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  1. A CD-R disc

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  1. A single-sided, single-layer DVD+R disc

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  1. A single-sided, dual-layer DVD-R disc

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  1. A double-sided, dual-layer DVD-RW disc

Quick Answer: 281

Detailed Answer: 286

2.

When you receive a new system board to upgrade a customer’s desktop PC, you notice that the box says ...

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