Always Consider Corporate Policies, Procedures, and Impacts Before Implementing Changes1. Identify the Problem2. Establish a Theory of Probable Cause (Question the Obvious)3. Test the Theory to Determine Cause4. Establish a Plan of Action to Resolve the Problem and Implement the Solution5. Verify Full System Functionality and, if Applicable, Implement Preventive Measures6. Document the Findings, Actions, and Outcomes Throughout the ProcessWhat Next?