CHAPTER 19
Troubleshooting and Diagnostics
In this chapter, you will learn about
• A standardized troubleshooting model
• Troubleshooting computer problems
• Troubleshooting network problems
Humans must remain in the loop.
—Kerrie L. Holley, IBM
When it comes to system security, one of the biggest issues companies face is insider threats. In this chapter, we tell the story of FRMS Corp., a children’s toy company. FRMS plans to merge with SGMF, Inc., which offers excellent packaging solutions for toys, and executives see the merger as a great fit.
As is often the case with such ventures, staff get nervous about what is going to happen to them, so they plan to protect their jobs at FRMS by any means necessary, thus making them internal ...
Get CompTIA Linux+ Certification All-in-One Exam Guide, Second Edition (Exam XK0-005), 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
