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Deep learning for double-negative detection in text data for customer feedback analysis on a product

Deepika Ghai1, Ramandeep Sandhu2, Ranjit Kaur3, Mohammad Faiz2, Gurleen Kaur Walia1 and Suman Lata Tripathi1,    1School of Electronics & Electrical Engineering, Lovely Professional University, Phagwara, Punjab, India,    2School of Computer Science & Engineering, Lovely Professional University, Phagwara, Punjab, India,    3School of Computer Applications, Lovely Professional University, Phagwara, Punjab, India

Abstract

Giving feedback on a product has become the trend of the hour in today’s society. People believe in reading reviews and putting their evaluations. If the comments provided by a customer are single words with valid semantics, then ...

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