Chapter 12. Learning From Mistakes That I Have Made
Chapter Overview
12.1 Why Is It Important to Learn from Our Mistakes? 162
12.2 Where Do I Get Started? 162
12.3 Understanding Our Mistakes 163
12.4 The Mistakes I Have Made 163
12.5 Turning a Mistake into a Lesson Learned 166
12.6 Common Mistakes That I Have Seen Others Make 167
Mistakes are good, especially when you learn from them. I cannot say that I have always been effective in reaching my goals as a hands-on process-improvement professional. There have definitely been times when I have failed or at least not achieved as much as I had expected of myself. But I do know that I have always tried my best, and I have always thought long and hard about why my performance may have been less ...
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