April 2018
Intermediate to advanced
188 pages
4h 16m
English
Content preview from Conflict and Leadership
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Can’t We All Get Along? Conflict in Relationships and Groups
Can’t We All Get Along? Conflict in Relationships and Groups
If people spend enough time around each other, they should expect some disagreement, friction, or frustration to emerge. It is inevitable. However, when we maintain a perspective that Conflict is an Opportunity, we’ll find that by exploring conflict can lead to improved communication, trust, ideas, and decisions.
How can a leader approach entering into conflict for the pursuit of resolution? Typically, leaders lean toward one of two options: wishing the issue away through denial or avoidance or trying to win through manipulation or coercion. Neither produces much value.
Denial
Denial often stems from black and white, ...