Introduction

Smooth seas never make skillful sailors.

—Unknown

It may seem like this is a book about conflict or conflict resolution. It isn’t. Not at the core. This is a book about becoming a more competent and confident leader. A leader who can face the inevitable storm with skill and grace.

It’s in those storms that the most skillful leaders are needed. It is also these storms that provide the greatest opportunities to grow your leadership skills. People don’t need great leadership when the way is clear and easy. They need it when the storm threatens. This book may not make your seas become any smoother. But they no longer need to be so dark and intimidating.

What defines leadership skill or success is a widely debated topic. Leadership ...

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