APPENDIX 5
A PORTRAIT OF ABC INCORPORATED
Date: February 20XX
During the months of November and December, we conducted data-collection interviews with the members of the management group of the organization.
As we sifted through the interview data, a metaphor arose. We hope that the metaphor that came to us is also a useful tool to you as we try to come to a common understanding of the present reality that is ABC Incorporated.
Our observation is that, in several ways, ABC Incorporated functions like a feudal system. As we know, feudalism was a system of social organization that once dominated what is now known as Europe. Europe was made up of many fiefdoms, each dominated by a lord whose castles dotted the hills. Like the hills of ...
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