In this final section, we close with messages for your success. Successful internal consultants anticipate and bring the potential issues and challenges their organizations and senior leaders will need to address. In addition, successful internal consultants strive toward consulting mastery, which goes beyond your expertise and business knowledge to the subtle personal qualities that enable you to build trusting relationships with your clients.

In chapter 15, “Trends,” we offer some of the significant trends affecting organizations. These trends offer internal consultants potential opportunity to support their organizations in finding appropriate means of addressing these issues and advise senior managers in ...

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