Chapter 5

Social Context of Performance Appraisals

Comprehension of spoken communication relies as much on the interaction context as it does on the specific grammatical forms used.1

The appraisal interview is not conducted in a vacuum. Viewing the appraisal interview as a communication act suggests that attention should be paid to matters that occur before the discussion takes place and that create a conversational context that may affect the outcomes of the process. Context refers to the social situation in which “sayings” and other forms of communication take place.2 Context has a profound effect on the manner in which people prepare themselves for discussions and the way in which they interpret the messages they receive. Indeed, the development ...

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