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Conversations About Job Performance by Michael E. Gordon

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Contents

Preface

Part I: Introduction to Performance Appraisal

Chapter 1: Introduction

Chapter 2: Performance Appraisal Methods

Chapter 3: The Communication-Centered Approach

Part II: Preinterview Phase

Chapter 4: Developing a Vocabulary for Performance Appraisal

Chapter 5: Social Context of Performance Appraisals

Chapter 6: Planning the Performance Review

Part III: Enacting the Interview

Chapter 7: Communication Mediums for Performance Feedback

Chapter 8: Holding a Conversation to Review Performance

Part IV: Postinterview Phase

Chapter 9: Documenting the Performance Review and Moving On

Chapter 10: Outcomes of the Performance Review

Chapter 11: Concluding Remarks

Notes

References

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