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Part I: Introduction to Performance Appraisal
Chapter 1: Introduction
Chapter 2: Performance Appraisal Methods
Chapter 3: The Communication-Centered Approach
Part II: Preinterview Phase
Chapter 4: Developing a Vocabulary for Performance Appraisal
Chapter 5: Social Context of Performance Appraisals
Chapter 6: Planning the Performance Review
Part III: Enacting the Interview
Chapter 7: Communication Mediums for Performance Feedback
Chapter 8: Holding a Conversation to Review Performance
Part IV: Postinterview Phase
Chapter 9: Documenting the Performance Review and Moving On
Chapter 10: Outcomes of the Performance Review
Chapter 11: Concluding Remarks
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