Introduction

DOI: 10.4324/9781003379249-1

Compliance refers to meeting legal and other formal obligations, while conformity refers to meeting and potentially exceeding societal and other informal norms and obligations (Durand et al., 2019: 300):

[W]e posit that conformity characterizes voluntary actions that constitute a response to social and normative expectations not (yet) codified in standards and law, while compliance relates to formal mandatory regulations that typically enact only minimal conditions of institutional acceptability.

Compliance refers to accepting by obeying the formal laws, rules, regulations, and guidelines in force within the jurisdiction. By meeting legal obligations, compliant organizations obtain a legal license ...

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