Chapter 14

Prioritize and Select the Critical Few Improvement Initiatives across the Organization

Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted.

—Albert Einstein

In Chapter 13, we learned how to categorize projects into JDI, CI, and organization-wide projects. We also learned about selecting filters (criteria) at an organization level, allocating a weight percentage to each filter, and creating operational definitions for the chosen filters. In this chapter, we will learn how to prioritize projects using these filters.

However, just before doing that, let us understand an important but often misunderstood concept: the difference between standard and standardization. Standard is ...

Get Courageous Leadership now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.