Courageous Leadership

Contents

List of Figures

List of Tables

Preface

Acknowledgements

Author

Introduction

Section ACreate a Shared Need

1Understand the Need for Change

Business and Culture

Choice of Models in the Realm of Culture

An Approach to Organizational Culture Assessment

2Select the Change Approach That Is Right for Your Organization

Detailed Comparison of Critical Characteristics for the Three Types of Change

3Select the Framework for Change

Section BShape a Vision

4Integrate the Excellence Journey with the Organization’s Strategy

5Integrate Organizational Culture with Strategy

6Design a Business Excellence Model to Implement the Excellence Journey

How the Model Works

Resource Deployment to Support the Model

Section CMobilize Commitment

7Define the Roles ...