Chapter 18

Develop Processes to Celebrate Experiments and to Recognize Individuals and Teams

Creativity is inventing, experimenting, growing, taking risks, breaking rules, making mistakes, and having fun.

—Mary Lou Cook

A transformational change journeys can be exhausting; time consuming; and physically, mentally, and emotionally draining, but it does not always have to be that way. Having fun, celebrating small wins, encouraging creativity and experimentation, supporting one another during difficult times, saying thank you more often, and appreciating one another’s perspective can make a huge positive impact on the organization’s environment. Often ignored as trivial or time consuming, these behaviors are instrumental in the journey to organizational ...

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