Build a Knowledge Management System
It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do.
—Steve Jobs
Business Dictionary.com defines knowledge management as strategies and processes designed to identify, capture, structure, value, leverage, and share an organization’s intellectual assets to enhance its performance and competitiveness. John Girard & JoAnn Girard describe knowledge management as the creation, transfer, and exchange of organizational knowledge to achieve a (competitive) advantage.
Knowledge can be articulated explicitly or manifested implicitly. ...
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