Define the Role of the Performance Management Team to Support the Excellence Journey
Think differently for different results. If we don’t change direction, we will end up where we are going.
—Irwin Corey
Performance management is defined as a set of management processes, supported by information technology (IT), that enable organizations to define and execute their strategy; to measure, analyze, and monitor performance; and to align people and culture in order to inform strategic decision-making and learning.
Performance management, until lately, had been narrowly associated with people management (performance appraisals) or performance monitoring (collecting and reporting of performance indicators). More recently, the role has started ...
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