Creating Agile Organizations: A Systemic Approach

6

Coaching for Change

The ability to design and implement change easily and realize its benefits quickly is at the core of survival and competitive advantage.

—Melanie Franklin¹

Resisting change during adoption is a normal human reaction. It is not a sign that a team or a particular department lacks courage or abilities. Likewise, it is not necessarily a sign that a particular framework or method is bad. Resisting change is not only inevitable, but actually necessary for a change to become successful. A change agent needs to be well prepared to work with resistance and have knowledge and skills in change management. In this chapter, we share guidelines and techniques that we use during change initiatives of any size.

We decided to devote a separate ...