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Credibility: How Leaders Gain and Lose It: Why People Demand it
book

Credibility: How Leaders Gain and Lose It: Why People Demand it

by James M. Kouzes, Barry Z. Posner
August 2011
Beginner content levelBeginner
272 pages
5h 54m
English
Jossey-Bass
Content preview from Credibility: How Leaders Gain and Lose It: Why People Demand it

Chapter Eight

Sustain Hope

When leaders uplift spirits and restore people's belief in the future, they strengthen their own credibility.1 Constituents want leaders who demonstrate an enthusiastic and genuine belief in the capacity of others, who strengthen people's will, who supply the means to achieve, and who express optimism for the future. Constituents want leaders who remain passionate despite obstacles and setbacks. In uncertain times, leaders with a positive, confident, can-do approach are desperately needed in business and in life.

Salvatore Sarno is a compelling example of how a leader can uplift people's spirits.2 Salvatore is the managing director of the team driving Shosholoza, the first African boat to take part in the most important ...

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Publisher Resources

ISBN: 9781118098387Purchase book