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Credibility: How Leaders Gain and Lose It: Why People Demand it
book

Credibility: How Leaders Gain and Lose It: Why People Demand it

by James M. Kouzes, Barry Z. Posner
August 2011
Beginner content levelBeginner
272 pages
5h 54m
English
Jossey-Bass
Content preview from Credibility: How Leaders Gain and Lose It: Why People Demand it

Chapter Eight: Sustain Hope

1 Our research clearly shows that managers who are dynamic and inspiring are significantly more credible than managers who are not.

2 This example was originally contributed by Pierfrancesco Ronzi. Further information about Shosholoza can be found on www.thesailingchannel.tv/sailtv/videos/shosholoza.htm, viewed August 31, 2010.

3 For a video on the program, see www.teamshosholoza.com/shosholoza_uphi/main.htm?sb=0, viewed June 2, 2010.

4 C. R. Snyder, The Psychology of Hope: You Can Get Here from There (New York: Free Press, 2003). Also see C. R. Snyder, C. Harris, J. R. Anderson, S. A. Holleran, L. M. Irving, S. T. Sigmon, L. Yoshinobu, J. Gibb, C. Langelle, and P. Harney, “The Will and the Ways: Development and Validation ...

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Publisher Resources

ISBN: 9781118098387Purchase book