Crowdsourcing Customer Service
How May We Help We?
Barry Libert and Jon Spector
“Clean up your own mess.”
—Robert Fulghum
Hokie 15 of Tigard, Oregon, had a question: “I just got my new Smokette. It seems a bit small. Has anyone sent theirs back to upgrade?”
So did Vizguy of Hunt$Vega$, otherwise known as Huntsville, Alabama: “Can I use the Cookshack smoker in my garage without posing a problem?”
JPSmokin of Boise, Idaho, meanwhile, was having a blast: “Thanks to everyone for all the advice, recommendations, and recipes,” he wrote. “Picked up my new 008 smoker oven Saturday, and it hasn’t been setting idle. Shoot, I haven’t had this much fun since the boss’s wife lost her swimsuit top at the company picnic.”
Hour by hour, day by day, hundreds ...
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