CHAPTER 1 Cybersecurity Risk Planning and Management

Johnson Transportation is one of the world’s largest shipping companies. Joanna, the director of network management inside the company’s IT department, is walking toward the office kitchen to get a cup of afternoon coffee when she passes a colleague’s office.

Out of the corner of her eye, she sees that the screen on his desk suddenly goes dark.

As she walks past another colleague’s desk, another screen goes dark. She keeps walking and sees that screens are blacking out as far as she can see. She wonders if there has been a power failure in the server room, which has twice shut down systems suddenly. She heads back to her desk.

Her phone is ringing, and a junior IT engineer is sitting in her office. She has a growing sense of dread that something is really, fundamentally wrong. Tom, the company’s CIO, calls her to ask if she has any information on the computer blackouts. Joanna tells him she has no idea what happened or where the problem originated.

She checks with John, the head ...

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