List of figures
3.1. LibStats data entry form 16
3.2. Entity and relationship model 20
3.3. Possible relationships between entities 21
3.4. Librarians and patrons are related a minimum of zero and a maximum of many to reference service 21
3.5. Entity relationship diagram for LibStats database 23
4.1. Excel spreadsheet summarizing COUNTER Database 3 data 34
4.2. Excel spreadsheet summarizing non-COUNTER- compliant Database 3-type data 35
4.3. Example download showing ISSNs with a space and quote or 'no data' in the field 38
4.4. Example download showing comma delimitation on the title 38
4.5. Example showing scientific notation for a number in a field 38
4.6. Example of downloaded data skewing into multiple columns 39
4.7. Example of XML ...
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