Chapter 10. Change Management: The Crux of People, Process, and Technology
In Part II of this book, we covered how to implement data contracts from a technological perspective. While that’s extremely useful, the reality of getting a new process adopted within an organization relies heavily on people. This is especially true for data contracts since they serve to bridge silos across the organization, with each silo having different motivations and constraints (e.g., software and data teams).
Part III of this book details how to get leadership buy-in for the data contract architecture, and specifically creating a data quality strategy, getting your first wins with data contracts, and measuring your impact. We have spent years learning how to build adoption of data contracts within organizations, ranging from Chad implementing the architecture within his previous job at a startup, to us working on implementations at Fortune 100 companies. We hope this section of the book helps you navigate the journey of adoption, and ideally avoid the hard lessons we learned along the way.
One lesson that stood out the most to us was that while it was relatively easy to get buy-in for data contracts from data engineers, leadership was still hesitant to invest. It’s obvious to us now that leaders don’t invest in technology—they invest in solving strategic problems, and technology is one of many levers to do so. Time and time again, the strategic problem that got the attention of leadership and ...
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