June 2012
Beginner to intermediate
304 pages
7h 48m
English
The 10 (+3) Most Unwanted List

In your repertoire of communication skills, there exist varying degrees of knowledge and ignorance, with their consequent interpersonal strengths and weaknesses. As a result, you may have no trouble at all dealing with that overly or unemotional person whom no one else can stand. You may have more difficulty with people who whine and are negative, or you may find dealing with aggressive people to be the most challenging. Passive people may frustrate you, or you may have a low tolerance for braggarts and blowhards. Likewise, you probably frustrate several people yourself because everybody is somebody’s difficult ...