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How to Change Your Attitude

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To be effective with people you can’t stand, it is essential that you gain control over your attitude toward the problem people in your life. But how do you find the courage to stand your ground when you want to cry or to step forward in the face of determined opposition? How do you restrain yourself when you want to attack? How can you get an attitude adjustment when you need one, so that your reactions to difficult people are effective and, excuse the term, semiautomatic?

Your ability to be effective with the strategies in the rest of the book is directly proportional to your ability to master your attitude. In ...

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