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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

by Dr. Rick Brinkman, Dr. Rick Kirschner
June 2012
Beginner to intermediate content levelBeginner to intermediate
304 pages
7h 48m
English
McGraw-Hill
Content preview from Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

15

The Yes Person

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During a staff meeting, Ms. Rooklyn, the district sales manager, asked for a volunteer to work with Jamie to coordinate the proposal to be made to Avex in two weeks. As she scanned the room for any takers, she saw Teri, who smiled awkwardly, looked around at the other staff, and volunteered for the job.

They made a lunch appointment to work out the details, but Teri called at the last minute to cancel.

“Listen,” Jamie said. “If it’s a problem, why don’t we just work this out on the phone?”

“That’s fine, if that’s what you’d like to do!” said Teri obligingly. Teri agreed to pulling together the information needed from the other ...

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dr. Rick Brinkman, Dr. Rick Kirschner

Publisher Resources

ISBN: 9780071785723