book

Decision Support Systems for Business Intelligence, Second Edition

Name: Decision Support Systems for Business Intelligence, Second Edition
Author: Vicki L. Sauter
ISBN: 9780470433744

by Vicki L. Sauter

December 2010

Beginner to intermediate

454 pages

16h 23m

English

Wiley

Read now

Unlock full access

Copyright
PREFACE
MAJOR FEATURES OF THE BOOKACKNOWLEDGMENTS
I. INTRODUCTION TO DECISION SUPPORT SYSTEMS
1. INTRODUCTION
1.1. WHAT IS A DSS?1.2. USES OF A DECISION SUPPORT SYSTEM1.3. THE BOOK1.4. SUGGESTED READINGS1.5. QUESTIONS1.6. ON THE WEB
2. DECISION MAKING
2.1. RATIONAL DECISIONS2.1.1. Bounded Rationality and Muddling Through2.2. NATURE OF MANAGERS2.3. APPROPRIATE DECISION SUPPORT2.3.1. Electronic Memory2.3.2. Bias in Decision Making2.4. APPROPRIATE DATA SUPPORT2.4.1. Information Processing Models2.4.2. Tracking Experience2.5. GROUP DECISION MAKING2.6. INTUITION, QUALITATIVE DATA, AND DECISION MAKING2.6.1. How Do We Support Intuition?2.6.2. Virtual Experience2.7. BUSINESS INTELLIGENCE AND DECISION MAKING2.8. ANALYTICS2.9. COMPETITIVE BUSINESS INTELLIGENCE2.10. CONCLUSION2.11. SUGGESTED READINGS2.12. QUESTIONS2.13. ON THE WEB
II. DSS COMPONENTS
3. DATA COMPONENT
3.1. SPECIFIC VIEW TOWARD INCLUDED DATA3.2. CHARACTERISTICS OF INFORMATION3.2.1. Timeliness3.2.2. Sufficiency3.2.3. Level of Detail3.2.4. Understandability3.2.5. Freedom from Bias3.2.6. Decision Relevance3.2.7. Comparability3.2.8. Reliability3.2.9. Redundancy3.2.10. Cost Efficiency3.2.11. Quantifiability3.2.12. Appropriateness of Format3.2.13. More Is Never Better!3.3. DATABASES3.4. DATABASE MANAGEMENT SYSTEMS3.5. DATA WAREHOUSES3.5.1. Data Scrubbing3.5.2. Data Adjustment3.5.3. Architecture3.6. CAR EXAMPLE3.6.1. Possible Criteria3.6.2. Data Warehouse3.6.3. Information Uses3.6.4. "How To"3.7. DISCUSSION3.8. SUGGESTED READINGS3.9. QUESTIONS3.10. ON THE WEB
4. MODEL COMPONENT
4.1. MODELS AND ANALYTICS4.2. OPTIONS FOR MODELS4.2.1. Representation4.2.2. Time Dimension4.2.3. Linearity of the Relationship4.2.4. Deterministic Versus Stochastic4.2.5. Descriptive Versus Normative4.2.6. Causality Versus Correlation4.2.7. Methodology Dimension4.3. PROBLEMS OF MODELS4.4. DATA MINING4.4.1. Intelligent Agents4.5. MODEL-BASED MANAGEMENT SYSTEMS4.5.1. Easy Access to Models4.5.2. Understandability of Results4.5.3. Integrating Models4.5.4. Sensitivity of a Decision4.5.5. Model Management Support Tools4.6. CAR EXAMPLE4.6.1. Brainstorming and Alternative Generation4.6.2. Flexibility Concerns4.6.3. Evaluating Alternatives4.6.4. Running External Models4.7. DISCUSSION4.8. SUGGESTED READINGS4.9. QUESTIONS4.10. ON THE WEB
4S. INTELLIGENCE AND DECISION SUPPORT SYSTEMS
4S.1. PROGRAMMING REASONING4S.1.1. Backward-Chaining Reasoning4S.1.2. Forward-Chaining Reasoning4S.1.3. Comparison of Reasoning Processes4S.2. UNCERTAINTY4S.2.1. Representing Uncertainty with Probability Theory4S.2.2. Representing Uncertainty with Certainty Factors4S.3. DISCUSSION4S.4. SUGGESTED READINGS4S.5. QUESTIONS4S.6. ON THE WEB
5. USER INTERFACE
5.1. GOALS OF THE USER INTERFACE5.2. MECHANISMS OF USER INTERFACES5.3. USER INTERFACE COMPONENTS5.3.1. Action Language5.3.1.1. Menus.5.3.1.2. Question–Answer Format.5.3.1.3. Command Language.5.3.1.4. Input–Output Structured Formats.5.3.1.5. Free-Form Natural Language.5.3.2. Display or Presentation Language5.3.2.1. Visual Design Issues.5.3.2.2. Windowing.5.3.2.3. Representations.5.3.2.4. Perceived Ownership of Analyses.5.3.2.5. Graphs and Bias.5.3.2.6. Support for All Phases of Decision Making.5.3.3. Knowledge Base5.3.3.1. Modes of Communication.5.4. CAR EXAMPLE5.5. DISCUSSION5.6. SUGGESTED READINGS5.7. QUESTIONS5.8. ON THE WEB

III. Issues of Design
6. INTERNATIONAL DECISION SUPPORT SYSTEMS
6.1. INFORMATION AVAILABILITY STANDARDS6.1.1. Data Privacy6.1.2. Data Availability6.1.3. Data Flow6.2. CROSS-CULTURAL MODELING6.3. EFFECTS OF CULTURE ON DECISION SUPPORT SYSTEM6.4. DISCUSSION6.5. SUGGESTED READINGS6.6. QUESTIONS6.7. ON THE WEB
7. DESIGNING A DECISION SUPPORT SYSTEM
7.1. PLANNING FOR DECISION SUPPORT SYSTEMS7.1.1. Designing a Specific DSS7.1.1.1. Interviewing Techniques.7.1.1.2. Other Techniques.7.1.1.3. Influence Diagrams.7.1.1.4. Situational Analysis.7.1.2. Design Approaches7.1.2.1. Systems Built from Scratch.7.1.2.2. Using Technology to Form the Basis of the DSS.7.1.2.2.1. Evaluating a DSS Appliance.7.1.2.2.2. Using a DSS Appliance.7.1.3. The Design Team7.2. DSS DESIGN AND REENGINEERING7.3. DISCUSSION7.4. SUGGESTED READINGS7.5. QUESTIONS7.6. ON THE WEB
8. OBJECT-ORIENTED TECHNOLOGIES AND DSS DESIGN
8.1. KINDS OF DEVELOPMENT TOOLS8.1.1. Non-Object-Oriented Tools8.1.2. Object-Oriented Tools8.1.2.1. Defining Objects.8.1.2.2. Attributes and Methods.8.1.2.3. Inheritance.8.1.2.4. Facets.8.2. BENEFITS OF OBJECT-ORIENTED TECHNOLOGIES FOR DSS8.3. SUGGESTED READINGS8.4. QUESTIONS8.5. ON THE WEB
9. IMPLEMENTATION AND EVALUATION
9.1. IMPLEMENTATION STRATEGY9.1.1. Ensure System Does What It Is Supposed To Do the Way It Is Supposed To Do It9.1.1.1. Prototypes.9.1.1.2. Interviewing.9.1.2. Keep Solution Simple9.1.3. Develop Satisfactory Support Base9.1.3.1. User Involvement.9.1.3.2. Commitment to Change.9.1.3.3. Managing Change.9.1.4. Institutionalize System9.2. IMPLEMENTATION AND SYSTEM EVALUATION9.2.1. Technical Appropriateness9.2.2. Overall Usefulness9.2.3. Implementation Success9.2.3.1. Measurement Challenges.9.2.4. Organizational Appropriateness9.3. DISCUSSION9.4. SUGGESTED READINGS9.5. QUESTIONS9.6. ON THE WEB
IV. Extensions of Decision Support Systems
10. EXECUTIVE INFORMATION AND DASHBOARDS
10.1. KPIs and Balanced Scoreboards10.1.1. KPIs and Balanced Scoreboards10.1.2. Dashboards10.1.3. Dashboard as Driver to EIS10.1.4. Design Requirements for Dashboard10.1.5. Dashboard Appliances10.1.6. Value of Dashboard and EIS10.2. DISCUSSION10.3. SUGGESTED READINGS10.4. QUESTIONS10.5. ON THE WEB
11. GROUP DECISION SUPPORT SYSTEMS
11.1. GROUPWARE11.2. GDSS DEFINITIONS11.3. FEATURES OF SUPPORT11.3.1. Decision-Making Support11.3.2. Process Support11.3.3. GDSS and Reengineering11.4. DISCUSSION11.5. SUGGESTED READINGS11.6. QUESTIONS11.7. ON THE WEB

Content preview from Decision Support Systems for Business Intelligence, Second Edition

Part I. INTRODUCTION TO DECISION SUPPORT SYSTEMS

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.

Julian F.

Head of Cybersecurity

I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.

Addison B.

Field Engineer

I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.

Amir M.

Data Platform Tech Lead

I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.

Mark W.

Embedded Software Engineer

Publisher Resources

ISBN: 9780470433744Purchase book

Cloud Computing

Data Engineering

Data Science

AI & ML

Programming Languages

Software Architecture

IT/Ops

Security

Design

Business

Soft Skills

Decision Support Systems for Business Intelligence, Second Edition

by Vicki L. Sauter

Part I. INTRODUCTION TO DECISION SUPPORT SYSTEMS

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.