Design for Six Sigma for Green Belts and Champions: Applications for Service Operations—Foundations, Tools, DMADV, Cases, and Certification

Chapter 2. Six Sigma Roles, Responsibilities, and Terminology

<feature><title>Sections</title>

	Introduction
2.1	Roles and Responsibilities in Six Sigma Management
2.2	Technical Terminology of Six Sigma Management
	Summary
	References

</feature><feature><title>Learning Objectives</title>

After reading this chapter, you will be able to:

<objective>

Understand the various roles and responsibilities required by Six Sigma management.

</objective> <objective>

Understand the technical terminology of Six Sigma management.

</objective> </feature>

Introduction

Six Sigma management is replete with jargon. You might think that the sheer volume of jargon in Six Sigma management would make it too confusing for some or possibly deter others from using it, but that does ...