October 2018
Intermediate to advanced
368 pages
11h 9m
English
book
Designing the Future: How Ford, Toyota, and other world-class organizations use lean product development to drive innovation and transform their business
by James M. Morgan, Jeffrey K. Liker
Content preview from Designing the Future: How Ford, Toyota, and other world-class organizations use lean product development to drive innovation and transform their business
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6Creating and Applying Knowledge as a Learning Organization
Learning is not compulsory . . . neither is survival.
—W. EDWARDS DEMING
Learning Challenges
It seems we have been talking about learning organizations for a long time now. Back in the mid-1980s, Dr. W. Edwards Deming urged American companies to improve their ability to learn in order to keep pace with Japanese firms, such as Toyota, which were beginning to dominate their industries. In 1990, Peter Senge’s seminal book The Fifth Discipline introduced us to the incredible potential of becoming a true “learning organization.”1 Harvard’s Chris Argyris went into even more detail in his excellent book On Organizational Learning, distinquishing between single-loop learning focused only on ...
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