20A Study on the Impact of the Industry 4.0 on the Employees Performance in Banking Sector

Pooja Aggarwal and Alex Khang

DOI: 10.1201/9781003357070-20

CONTENTS

  1. 20.1 Introduction

  2. 20.2 Related Work

  3. 20.3 Research Methodology

  4. 20.3.1 Sampling and Data Collection

  5. 20.3.2 Research Instrument

  6. 20.4 Results and Discussion

  7. 20.4.1 Results

  8. 20.4.2 Correlation and Regression Analysis

  9. 20.5 Discussions

  10. 20.6 Conclusion

  11. References

20.1 INTRODUCTION

The banking industry has countless opportunities for innovation. It can help improve customer service, streamline branch operations, cut costs and wait times for customers, and boost employee productivity (Khang et al., 2024). We are on the verge of the Fourth Industrial Revolution, also known as Industry 4.0, ...

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