April 2004
Intermediate to advanced
432 pages
9h 23m
English

Developing quality technical information involves all of the quality characteristics. The chapters in this part of the book look at the interplay of characteristics. One of the chapters also looks at the roles of other people besides writers in the development cycle—technical reviewers, users, human factors engineers, testers, editors, and visual designers.
Chapter 11. Applying more than one quality characteristic
Applying quality characteristics to task information
Applying quality characteristics to conceptual information
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