Part 4Putting it all together


Developing quality technical information involves all of the quality characteristics. The chapters in this part of the book look at the interplay of characteristics. One of the chapters also looks at the roles of other people besides writers in the development cycle—technical reviewers, users, human factors engineers, testers, editors, and visual designers.

Chapter 11. Applying more than one quality characteristic

Applying quality characteristics to task information

Applying quality characteristics to conceptual information

Applying quality characteristics to reference information

Applying quality characteristics ...

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