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Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
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Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition

by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde
April 2004
Intermediate to advanced
432 pages
9h 23m
English
IBM Press
Content preview from Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition

Part 4Putting it all together

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Developing quality technical information involves all of the quality characteristics. The chapters in this part of the book look at the interplay of characteristics. One of the chapters also looks at the roles of other people besides writers in the development cycle—technical reviewers, users, human factors engineers, testers, editors, and visual designers.

Chapter 11. Applying more than one quality characteristic

Applying quality characteristics to task information

Applying quality characteristics to conceptual information

Applying quality characteristics to reference information

Applying quality characteristics ...

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Publisher Resources

ISBN: 0131477498Purchase book