April 2004
Intermediate to advanced
432 pages
9h 23m
English
book
Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde
Content preview from Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
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Chapter 11Applying more than one quality characteristic
The nine quality characteristics overlap. For instructional purposes, this book presents each quality characteristic in a separate chapter, but you will probably apply the guidelines for more than one quality characteristic to a piece of information. With practice, you can discern the effects of each quality characteristic and how to make improvements.
A good index, for example, must be accurate, complete, well organized, clear, and stylistically consistent. A good index contributes primarily to retrievability but also to completeness and task orientation (by including tasks as index entries). These are just some of the ways that the quality characteristics blend.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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