Docs for Developers: An Engineer’s Field Guide to Technical Writing

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021

J. Bhatti et al.Docs for Developershttps://doi.org/10.1007/978-1-4842-7217-6_1

1. Understanding your audience

Jared Bhatti¹  , Zachary Sarah Corleissen², Jen Lambourne³, David Nunez⁴ and Heidi Waterhouse⁵

(1)

Berkeley, CA, USA

(2)

Victoria, BC, Canada

(3)

Cornwall, UK

(4)

San Francisco, CA, USA

(5)

Mounds View, MN, USA

 

Corg.ly: One month to launch

Charlotte was frustrated. The launch date for Corg.ly was just a few weeks away, yet it took the entire engineering team (well, all five engineers) an afternoon to get a single user started.

Mei, their alpha customer, was extraordinarily ...