NOTES

1. Adam Hartung, “Hostess’ Twinkie Defense Is a Management Failure,” Forbes Online, November 18, 2012, http://www.forbes.com/sites/adamhartung/2012/11/18/hostess-twinkie-defense-is-a-management-failure; and Susan Adams, “Why Hostess Had to Die,” Forbes Online, November 21, 2012, http://www.forbes.com/sites/susanadams/2012/11/21/why-hostess-had-to-die/.

2. Richard Dobbs, Jaana Remes, Sven Smit, James Manyika, Jonathan Woetzel, and Yaw Agyenim-Boateng, “Urban World: The Shifting Global Business Landscape,” McKinsey Global Institute Report, October 2013, http://www.mckinsey.com/Insights/Urbanization/Urban_world_The_shifting_global_business_landscape?cid=other-eml-alt-mgi-mck-oth-1310.

3. Richard Branson, “Richard Branson on Managing Change,” ...

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