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Driving Career Results: How to Manage Self-Directed Employee Development by Linda Brenner

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4. Competency: Delivers Results

Overview of Competency

At the end of the day, one of the most important abilities people must have to succeed in a workplace is the ability to deliver results. People who can deliver results marshal resources to get things done. They demonstrate a consistently high level of customer focus and clearly understand the link between customer satisfaction and delivering organizational results. They stay on track, even when presented with barriers and setbacks. They measure performance against ...

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