October 2012
Intermediate to advanced
288 pages
6h 55m
English
In one of his earliest books focused entirely on management, Drucker wrote that because the purpose of business is to create a customer, the business enterprise has two—and only two—basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs.1 Almost 20 years later in 1974 he went further. He wrote: “Marketing and innovation are the foundation areas in objective setting. It is in these two areas that a business obtains its results. It is performance and contribution in these areas for which a consumer pays.”2 Was Drucker being overly simplistic? Overly enthusiastic about these two functions? Was ...
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