Information from the client related to the performance issue being experienced is an important element in determining root cause. This information can be viewed as a source of data for the analytic process. The other source of data that is invaluable to the analytic process is data obtained from the database itself. This chapter provides step-by-step instructions for how to collect and prepare the data from the database in preparation for the next step in the analysis process which is statistical analysis. The process of preparing data occurs in the following sequence:
Identify the ...
