E-HEALTH IMPACTS ON THE HEALTH CARE AND HEALTH SERVICES INDUSTRY
Surfing the Powerful Waves of E-Technologies
Joseph Tan, David C. Yen, Sharline Martin, Binshan Lin
III. E-Technologies in Various Health Care and Health Services Sectors
A. Hospitals and Physicians' Offices
B. Nursing Homes and Home Health Care Agencies
C. Pharmaceutical and Health Care Product Companies
D. Medical Insurance Companies
IV. The Power of E-Technologies
A. Reengineered Business Processes and Reduced Administrative and Clinical Costs
B. Increased Customer Empowerment and Satisfaction
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