Put a Floating Contact Link in Your Listings
Make it easier for your customers to contact you by using JavaScript to ensure that a Contact Seller link is always visible.
The easier it is for your customers to contact you, the more likely they’ll do it. Of course, the thought of getting deluged by more stupid questions [Hack #67] probably makes you want to run screaming for the hills, but stop and consider the benefits first. When customers ask questions, there are fewer misunderstandings [Hack #54] and fewer deadbeat bidders [Hack #68] ; if nothing else, the ever-visible link helps inspire trust [Hack #8] in your customers that you are a seller who cares about customer service.
To put a floating Contact Seller link in your listings, place this code in the beginning of your listing description:
<script language="JavaScript"><!- function MoveBox() { if (document.getElementById&&!document.all) { BoxLayer = document.getElementById('ContactSeller'); if (BoxLayer.style.top != pageYOffset) { BoxLayer.style.top = pageYOffset; } } else if (navigator.appName == "Microsoft Internet Explorer" && navigator.appVersion.substring(0, 1) >= "4") { if (ContactSeller.style.top != document.body.scrollTop) { ContactSeller.style.top = document.body.scrollTop; } } setTimeout ('MoveBox()', 50); } setTimeout ('MoveBox()', 50); function contactSeller() { for (var i=0; i < document.links.length; i++) { if (document.links[i].href.indexOf('ShowCoreAskSellerQuestion') > 0) { window.open(document.links[i].href); ...Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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