Chapter 2.  Talking

Talking is the most personal, direct, and forceful way in which you communicate every day. The way you talk has the greatest impact on how other people interact with you and yet it is a skill that is commonly taken for granted or only partially understood. To make sure that you really say something when you talk this section will explain:

  • How to communicate with people using body language and non-verbal signals

  • Techniques for expressing yourself better

  • How to negotiate successfully

  • Techniques for winning arguments

Learn to Use Body Language

 

You can read somebody’s attitude – you can spot that in their body language, their eye contact.

 
 --You can read somebody’s attitude – you can spot that in their body language, their ...

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