Emotional Intelligence and Neuro-Linguistic Programming

chapter two

Emotional Intelligence

Telling the history and discovering the models

Ana Lúcia Rodrigues and Carolina Machado

University of Minho

Contents

• Introduction

• Emotional Intelligence

  • Emotional Intelligence: history and definitions

• Emotional Intelligence: seminal models

  • Ability Models: Mayer, Salovey and Caruso’s proposal

    • Evaluate and express emotions

    • Regulating emotions

    • Use emotions

  • Mixed Models: Bar-On’s proposal

  • Mixed Models: Goleman’s proposal

• Conclusion

• References

Introduction

For decades, it was believed that there was a positive relationship between people’s Intelligence Quotient (IQ) and their performance, so that smart people were perceived to be better when compared to less intelligent people. However, IQ ignores areas ...