Emotional Intelligence and Neuro-Linguistic Programming

chapter five

The evolution of Cultural Intelligence (CQ) and its impact on individuals and organisations

Cláudia Sofia Fanha Moura and Carolina Machado

University of Minho

Contents

• Introduction

• Literature review

  • Intelligence per se (IQ) and Social Intelligence (SI)

    • Intelligence (IQ)—The concept

    • Social Intelligence (SI)

  • Emotional Intelligence (EI)

    • Reason and emotion

    • Emotional Intelligence (EI)—The definition

    • Main results of using EI

  • Cultural Intelligence (CQ)

    • Existing relationships between the triad

    • Cultural Intelligence—Definition and characteristics

    • Cultural Intelligence sources

    • Cultural Intelligence profiles

    • Latest developments

• Conclusion

• References

Introduction

Cultural Intelligence (CQ) is a strategic and competitive advantage ...