November 2012
Beginner to intermediate
224 pages
4h 46m
English
Content preview from Emotional Intelligence for Sales SuccessBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Foreword
WHAT DOES A MARSHMALLOW EXPERIMENT have to do with sales success? That’s exactly what I wondered when Colleen Stanley started talking at the sales conference about a study where kids were told they could have one marshmallow now or two if they’d wait a few minutes.
As it turns out, their ability to delay immediate gratification had a huge impact on their success in school. And, as Colleen explained, salespeople who avoid premature closing succeed much more often than those who can’t.
Whoa! I thought. This lady is onto something. Then, when she started talking about the multiple aspects of emotional intelligence (EI), I knew she’d found the “missing link.”
Salespeople with low EI frequently sabotage themselves, even after the best sales ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.