Chapter 6. Relationship Management
An Introduction to Relationship Management
Chapter 6 is about relationship management, using our emotional understanding of others to build relationships with them. The relationship management domain builds on the first three emotional intelligence domains. In other words, our success in relationship management is going to be a function of our success in self-awareness, self-management, and social awareness.
What does relationship management have to do with project managers? Most people would agree that relationships are the bedrock of life, business, and even projects. They are especially critical to PMs for the following reasons.
Projects Are a Team Effort
Remember that project management is getting work done through ...
Get Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
