O'Reilly logo

Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty by Brad Federman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Personal Engagement Matrix

If you use feedback tools and training to teach employees personal engagement skills, you will promote more productivity and tenure. In my organization, we often use a personal engagement assessment with clients. This assessment enables them to measure and manage their progress with regard to specific connection actions emphasizing accountability, strategic focus, relationship building, innovation, and customer focus. It is most important that each employee sees the opportunity to achieve more and to help others achieve more. It is not about leadership or higher goals; it is about how we work and interact with others, our work, and the organization as a whole. (See Figure 10.2.)
A person can play one of four key ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required