Introduction
The destination of the digital transformation journey is a digital business.
During the first two decades of the 21st century, a digital transformation trend has driven the global economy. Over just two years—from 2019 to 2020—the pace of that transformation accelerated nearly tenfold.
The forces behind this acceleration span a broad spectrum of technological and societal changes that are not likely to slow for decades: wireless access for billions of people, the smartphone as an app platform, the increased speed and size of applications built on the cloud, the constrained number of engineers and developers, and customer demand for better, simpler experiences that empower them. The common theme of all these forces is the increased need and demand for innovation.
The outlines of this digital transformation journey are starting to take shape. What is emerging is a transformation to fully digital and automated businesses, resulting in the adaptability needed to respond to changes in the ecosystem, society, technology, and customer needs with a laser focus on customer experience, new ways of creating value, and a reshaping of the technical foundation of the businesses. At the heart of this transformation is the need to optimize business and technology for innovation.
The Innovation Equation
Today, most companies have a consistent theme of being stable at their core and innovating at the edge. If ...
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