May 2003
Intermediate to advanced
224 pages
4h 59m
English
Content preview from Essentials of Knowledge Management
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
5.10. Simulations
Perhaps the most powerful class of KM tools is simulation—programs that mimic reality by animating complex processes. Simulations are especially useful to convey complex relationships to a knowledge worker who has difficulty understanding to tables of numbers or equations. Simulations are an excellent means of exploring what-if scenarios in an interactive format because they can display complex processes in an easy-to-understand way.
Consider how the simulation package Extend, from Imagine That, Inc., shown in Exhibit 5.5, allows the observer to view and manipulate the parameters involved in determining the staffing and equipment requirements for a hamburger stand. The user can manipulate the process in the kitchen and observe the effect on customer wait time. By aiding in visualization, simulations increase the odds that the user will comprehend more of the subtle relationships in a process, compared to a simple table of data or equations.
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